This year we would like to encourage you all to share and continue to share stories surrounding exceptional service. Each quarter we will then take all of these stories and have everyone vote on which they feel is the one that really goes above and beyond. This person will be awarded 15,000 Fond points. At the end of the year we will then review the winners from Each quarter and award a grand prize of 50,000 fond points (voted for by the people) to the person who exhibits going above and beyond to deliver exceptional service.